We currently deliver to the UK. All orders within the UK are shipped free of charge.

The order processing time is 1-3 business days (Monday to Friday). The estimated delivery time is 8-11 business days (Monday to Friday)

After your order has been dispatched, you will receive an email containing a tracking number. You can track your order through our website or the tracking portal of the relevant courier service (e.g., Royal Mail, DPD, or Hermes)

You can only cancel your order within 5 minutes of placing it. After 5 minutes, our orders enter the processing stage, and unfortunately, cancellations are no longer possible. To cancel your order, please contact us at info@randimomode right after placing your order.

You can return items within 14 days of delivery. Items must be in their original, unused condition and in the original packaging.

Contact us at info@randimomode with your order number and return details. Our team will issue you a return authorization.

Refunds are processed back to your original payment method within 3-5 business days after we receive your return.

Please contact us immediately at info@randimomode with a description and photos of the damage. We will arrange for a replacement or refund.

We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, Shopify Pay, Union Pay, Visa, and Klarna. All transactions are secured with the latest encryption technologies, providing advanced fraud protection.

Yes, all our products come with a manufacturer's warranty. For more details, please visit our website or contact our customer service.